Some big changes ahead

Production

Following last year's launch of our new website, it is now time to look at the production side of things.  With this in mind, we decided to make several changes, which will result in a few required changes behind the scenes.

This means that any existing projects (ordered and not ordered) need to be ordered/re-ordered before midnight, 28/07/2019, as you won’t be able to do this thereafter. Once we’ve made the switch you will, of course, be able to start brand new projects at any time.

With the switch over we’ve also taken some of our customers feedback on board, so expect further improvements such as books with up to 160 pages, tracked delivery as standard and more.

What will happen with my existing, already ordered projects?

These will remain visible in the “My Projects” section of your account. However, you’ll only be able to view them (editing or creating a duplicate will not be possible). This ensures that you will be able to use the already uploaded photos in your future projects as well.

Delivery

Unfortunately, the change will bring with it a few restrictions when it comes to postage. Meaning that as of 29/07/2019 we will only be delivering to the following countries:

  • UK & Ireland (Excl. Channel Islands)
  • France
  • Germany
  • Poland
  • Austria
  • Belgium
  • Czech Republic
  • Italy
  • Lithuania
  • Spain
  • Netherlands
  • Slovakia

More details can be found on our delivery info page

Your Vouchers

These will be unaffected by all the above, and so remain valid as usual (until expiry). To view them simply head over to the My Vouchers section of your account.

Got any questions? Please get in touch!

We’ve created a dedicated Contact Us page, which allows you to drop us a quick message. Alternatively, you can of course contact our customer service team via email at help@huggler.com